ServiceNow Sales Representative

SamuraiNOW is currently seeking a ServiceNow Sales Representative to join one of our ServiceNow partners. You will be responsible for strategically prospecting into new accounts, expanding usage within existing customer base, and ensuring these you continue to drive activity in to the appropriate sales pipelines. The candidate will be an individual with a demonstrable track record in new business pipeline generation ideally over the telephone within an Enterprise capacity. This is a full time hybrid position in the Torontoarea

Duties and Responsibilities:

  • You will meet or exceed Monthly, Quarterly and Annual sales objectives.
  • You will Manage ServiceNow sales opportunities and business relationships over the telephone with influential contacts within Small, Mid-Market, and Commercial Accounts.
  • Focus on understanding an organization’s business drivers, challenges, pain points and how ServiceNow solutions can solve and better map these.
  • Strategically prospect within key verticals to develop new opportunities and pipeline
  • Collaborate with an extended team and coordinate resources necessary to further sales cycle such as Solution Consultants, Customer Service, Partners etc.
  • Provide timely and accurate information to management such as forecasting, territory plans, strategic account plans etc.
  • Strong experience working in Agile / SCRUM enviornments.
  • Working towards daily, monthly & quarterly KPI metrics such as new prospect meetings, pipeline generation, ACV bookings and Renewal Rates
  • Mentor team members and work on collaborative projects to help bring value to the team


  • A proven track record of success within a telesales, lead follow-up, cold calling or new business sales capacity
  • 1-3+ years of full sales cycle experience working directly with ServiceNow and or other SasS products
  • Experience in selling enterprise class solutions utilizing telephone and video conference technology
  • A thorough understanding of the sales process and the ability to navigate and progress complex sales cycles
  • Excellent listening, verbal and written skills
  • Excellent relationship building skills – Ability to build meaningful business relationships with ServiceNow customers, prospects and internal colleagues
  • Persistent and dependable, especially with attendance, deliverables and deadlines

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